Tesla has moved to a new Help Center
Tesla has moved to the new portal,
Tesla ION
, for managing service requests replacing the Energy Support Portal (previous service management platform).
Beginning January 1st, 2023
, customers will
NOT
be able to generate new support requests in the previous Energy Support application (energysupport.tesla.com) or via email to
industrialstoragesupport@tesla.com
. Any open requests will be viewable in the Energy Service application until January 16th , 2023, after which the tickets will no longer be accessible.
Please navigate to the new Tesla ION platform to initiate your new request:
